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Unit 3: Business Process Re-engineering

8. The BPR Life Cycle represents a closed-loop learning system for the organization to notes
promote continuous improvement and organizational learning.
9. The human activity system within the organization is the least critical factor for
re-engineering.
10. Pushing a re-engineering project can be a risky career move.

3.14 review Questions

1. What is the process?
2. What is BPR?
3. How BPR adds value to an organization?
4. What are the elements of BPR?

5. Explain the requirement of BPR in an organization.
6. Describe the life cycle of BPR.
7. Write an essay on the evolution of BPR.
8. What are the benefits of BPR?
9. What are the challenges of BPR? How at to overcome it?

10. Describe the business process model

answers: self assessment

1. radical 2. Michael Hammer, James A. Champy
3. goal 4. four
5. Business Process Management 6. Resistance
7. True 8. True 9. False 10. True

3.15 further readings

Books Alexis Leon, ERP Demystified 2/E, Tata McGraw-Hill, New Delhi
Alexis Leon, Enterprise Resource Planning, Tata McGraw Hill, 2009 Goyal D.P.
Management Information Systems (MIS), Deep & Deep Publications, New Delhi,
1994.

Bhatnagar, S.C. and K.V. Ramani, Computers and Information Management, Prentice
Hall of India Private Ltd, New Delhi, 1991.
Daniel E. O’Leary, ERP Systems: Systems, Life Cycle, E-commerce, and Risk,
Cambridge University Press, 2000.
Davis, Gordon B. and Margrethe H. Olsen, Management Information Systems,
McGraw-Hill Book Company, Singapore, 1985.

Ellen Monk, Bret Wagner, Concepts in Enterprise Resource Planning, Course
Technology, Second Edition, 2005

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