Page 121 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Unit 6: Collaboration Tools

The photo-sharing site Flickr is ostensibly a place to share experiences. Flickr incorporates Notes
Web 2.0 communication tools and has become a site where people meet to share and
discuss images.
Google Docs is one of several online tools that allow individuals to work together on a
shared document.

Facebook is an environment that encourages people to connect with others through a
social networking platform.
Google Earth is a client application installed on local PCs and uses browser plug-ins and
an Internet connection to provide rich, visual, geographic data.

6.7 Keywords

Collaborative tools: Collaborative tools are computing systems that include, as one of their
major design goals, features designed to facilitate work that involves more than one person.
Facebook: Facebook is an environment that encourages people to connect with others through
a social networking platform.
Flickr: Flickr is the photo-sharing site which is ostensibly a place to share experiences.
Google Docs: Google Docs are one of several online tools that allow individuals to work together
on a shared document.
Google Earth: Google Earth is a client application installed on local PCs and uses browser plug-
ins and an Internet connection to provide rich, visual, geographic data.

IM: IM, sometimes referred to as chat or text chat, is a versatile, accessible, and almost universally
available tool that supports collaboration in multiple ways.
Skype: Skype is a VoIP application that allows users to collaborate over voice channels by
calling one another.
Twitter: Twitter is designed to support micro-interactions—the incessant flow of the thoughts
of a friend or colleague that stream across your screen.

6.8 Review Questions

1. Explain the concept of collaboration tools with examples.
2. List the different types of collaboration tools. Also give examples.
3. What is instant messaging (IM) tool? Discuss the use of IM tool with example.

4. Describe the tool which allows users to collaborate over voice channels by calling one
another.
5. Make distinction between Enhanced Voice Communications and Ambient
Communications.
6. Elucidate the concept of sharing images or photographs by using collaboration tool. Give
example.

7. How Google Docs allow individuals to work together on a shared document? Explain.
8. Which tools are used for Social Interaction? Discuss with examples.
9. Discuss the various features of collaboration tools.

10. Explain the shortcoming of collaboration tools.

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