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Planning and Managing IT Infrastructure
Notes Answers: Self Assessment
1. Collaboration 2. Collaborative tools
3. Synchronous 4. IM (instant messaging)
5. Image-sharing 6. Google Docs
7. information 8. Google Earth
9. Ambient Communications 10. False
11. True 12. True
13. False 14. False
15. True
6.9 Further Readings
Books Kirschner, Paul Arthur. (2003). Visualising Argumentation: Software Tools for
Collaborative and Educational Sense-Making, Springer.
Kock, Ned. (2009). E-Collaboration: Concepts, Methodologies, Tools and Applications,
IGI Global Snippet.
McAfee, Andrew. (2009). Enterprise 2.0: New Collaborative Tools For Your
Organisation’s Toughest Challenges, Harvard Business Press.
Ollus, Martin (2008). Methods and Tools for Collaborative Networked Organisations,
Springer.
Online links http://www.pcworld.com/article/252110/social_collaboration_ and_the_
asynchronous_workplace.html
http://mashable.com/2012/09/07/social-collaboration-tools/
http://www.itu.int/dms_pub/itu-t/oth/23/01/T23010000050002PDFE.pdf
http://www.keepandshare.com/blog/2010/12/04/5-key-features-of-a-web-
collaboration-tool-for-virtual-teams/
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