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Unit 10: Enterprise Resource Planning – I

14. The process of reengineering, which was formerly popular with business, played an Notes
important role with respect to implementation.
15. ERP implementation issues are components of ERP solution, which revolutionizes or
updates the company’s products and services.

Case Study How Ramco Changed the Dynamics of Adani Logistics

he Adani Group, (1988) is one of India’s fastest growing business houses. From a
trusted trading house, today the group has become a global conglomerate with
Tdiverse ventures. One of its flagship ventures is its integrated logistics solutions
division, Adani Logistics Limited (ALL). With an all-India licence to manage container
train operations on Indian Railways, ALL provides pan-India multimodal logistics service
for movement of goods in containers by train, road and sea. Not just moving containers,
ALL also develops logistics parks which provide ground facilities including aggregation,
warehousing, holding, inspection, custom bonding, stuffing/destuffing of EXIM and
domestic cargo and loading/unloading of cargo.

Offering end-to-end logistic solutions for handling different kinds of cargo including
containers, break bulk dry and liquid cargo, perishables and project cargo, ALL offers full
container, full train load and less than a full container load services.

Adani Looks to Streamline its Functions
As India’s first private container train operator to have its own inland container depot
with a capacity to handle up to two lakh twenty foot equivalent units annually, Adani has
its Logistics Park spread over 750,000 sq meters with a bonded warehouse of 5000 sq
meters, two railway lines, three electronic weigh bridges and container repair facilities.
For such a large, widespread operation, their constant challenge was in integrating their
road, rail and sea operations, especially in the light of the huge quantity and frequency of
transactions.
Their second challenge was the lack of an efficient system to track consignments which
often resulted in extra work for the staff to track delayed shipments. This was also affecting
long-term customer relationships.

Their third challenge had to do with consignment rehandling. As it happens, at container
terminals, several activities continuously take place, i.e. arrival of a ship (train or vehicle),
unloading and then reloading the carrier, transportation of containers from the terminal
to a warehouse where containers are stacked for disbursement. The quality of information
prior to arrival of a consignment and post arrival has serious cost implications. For example,
optimising carrier space would mean more earnings than having a half capacity carrier as
the operational costs involved in transportation remain fixed immaterial of the size of the
load. Not having a seamless integrated system with updated consignment information in
real time was another challenge.
The operations staff, the warehouse, the logistics people used FoxPro and Excel sheets to
capture data which was then e-mailed or faxed. This resulted in delays as well as version
control problems. Documents related to consignments would also be lost or misplaced
during transactions.

Contd.....

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