Page 60 - DCAP307_PLANNING_AND_MANAGING_IT_INFRASTRUCTURE

Planning and Managing IT Infrastructure

Notes 7. Project Communications Management: Project communications management describes
the processes required to ensure timely and appropriate generation, collection,
dissemination, storage and ultimate disposition of project information. It consists of
communications planning, information distribution, performance reporting and
administrative closure. It involves creating a communications plan that explains what
kind of information should be communicated on a regular basis and who should receive
it.

Example: It includes project performance reporting to stakeholders so everyone is on
the same page of the project progress, for example, what is outstanding, what is late, and what
risks are left to worry about, etc.

8. Project Risk Management: Project Risk Management describes the processes concerned
with identifying, analysing, and responding to project risk. It consists of risk management
planning, risk identification, qualitative risk analysis, quantitative risk analysis, risk
response planning, and risk monitoring and control.
9. Project Procurement Management: Project Procurement Management describes the
processes required to acquire goods and services from outside the performing organisation.
It consists of procurement planning, solicitation planning, solicitation, source selection,
contract administration, and contract closeout.

!

Caution This is imperative for a project manager to know the concepts of the nine
knowledge areas. Knowing the concept of the knowledge areas, a project manager can
integrate, overlap the process altogether in a cohesive whole to keep planning at a place
so that he or she can monitor and control the project effectively.

Self Assessment

Fill in the blanks:

13. The ..................................... describes project management knowledge and practice in terms
of the various component processes.
14. ..................................... consists of project plan development, project plan execution, and
integrated change control.
15. ..................................... describes the processes required to ensure timely completion of the
project.



Case Study Project Ocean

he city of Philadelphia entered into an agreement with Oracle Corporation to
replace its antiquated, custom-built, 30-year-old water billing system that fails to
Tcollect all the revenue it should. After three years and spending $18 million on
“Project Ocean,” the project was two years behind schedule and at almost twice the cost
originally envisioned. Moreover, the new billing system still had not been deployed to
support its 500,000 customers.
Contd....

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