Page 191 - SOFTWARE TESTING & QUALITY ASSURANCE

Software Testing and Quality Assurance

(d) Identify which of the following tasks is not performed under Software Quality Assurance.
(i) Developing a standard process for software development to ensure that there is no
deviation from set standards.

(ii) Setting guidelines for every step of the process such as templates, design
methodologies and coding standards.
(iii) Creating checklists for every step of the process to verify the results of each step
against the subsequent guidelines.
(iv) Recognizing the most appropriate implementation approach for a given test.
12.7 Review Questions
1. “Even though software testing is considered to be an essential part of software quality assurance,
much importance is given to Software Quality Assurance.” Justify.
2. “Software quality is a mixture of factors that varies across different software applications.”
Analyze the various factors that affect the quality of the product.

3. “ITSM processes provide assurance with the help of its two categories called service support and
service delivery.” Discuss.
4. Do you think the software quality control different from general quality control which is applied
in almost all industries? How?

5. “To develop a standardized process for software development is one of the tasks performed
under quality assurance.” Briefly discuss the other important tasks.
6. “The quality management, that coordinates various activities to direct and control the
organization with regard to quality, can be useful for any industry.” Do you agree? Justify.
7. “Quality means conformance to requirements.” Briefly explain the terms quality, quality control
and quality assurance.
8. “IT service delivery includes processes that are associated with the long-term planning, control,
and managerial aspects of IT services.” Discuss.
Answers: Self Assessment
1. (a) True ( b) False (c) False
2. (a) Quality assurance (b) Quality control (c) Service desk function

3. (a) Testability (b)Software quality assurance (c) Capacity management
(d) Recognizing the most appropriate implementation approach for a given test
12.8 Further Readings

Schulmeyer Gordon. G. (2008), Hand book of software assurance-fourth edition. USA.
Artech House
GALIN, Daniel (2006), Software Quality Assurance, UK, Pearson Addison Wesley.

http://www.mosaicinc.com/mosaicinc/rmThisMonth.asp link
http://flylib.com/books/en/4.223.1.170/1/-organisation Structure

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