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Unit 13: Quality Management in Organisation
Figure 13.2 depicts organizational structure in which the test group as well as
the development group report to the manager of the project.
Figure 13.2: Organizational Structure with Test Group and
Development Group.
Figure 13.2 depicts the organizational structure wherein both the test group and development group
report to the manager of the project. In this organizational structure, the test groups have their own
team lead or manager. The manger or the team lead focuses on the test team and their work. The
opinions of both the test team lead and the programmer are given equal importance. This provides a
great advantage when critical decisions are made regarding the software's quality.
Even though the testers’ and programmers’ views are considered for decision making, ultimately it is
the manager who decides on the quality of the product. This kind of approach may be suitable for a few
industries. But in case of high-risk or mission-critical systems, it is always better to have the voice of
quality heard at a higher level.
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