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Unit 12: Collaborating via Web-based Communication Tools

Promote attendees to presenters: If you have multiple presenters, some allow you to shift Notes
meeting control temporarily to a participant. They can then show their own desktop,
advance slides or demo another application.
Emoticons and polls: Remote meetings have their challenges with participants in different
locations, how do you keep a seminar lively, or even know how content is being received?
Allowing participants to display “emoticons” for themselves little pictures that represent
common phrases or sentiments, such “slow down,” “speak louder,” or “laughter” can be
useful. Similarly, the ability to do quick polls to gauge participants’ options or situations
can help keep them engaged.

Video conferencing: Some more advanced tools let presenters broadcast video of themselves
talking. In some cases, even participants can broadcast themselves, if they have Web cams
or appropriate hardware capabilities.

Self Assessment

Fill in the blanks:
11. A …………………. creates the “room,” and participants enter via a particular Web address.
12. Presenters can share anything from simple documents to PowerPoint presentations and
software ………………………..
13. Some tools let you upload documents into the ……………… conference to avoid this
hassle.
14. …………………. meetings have their challenges with participants in different locations.
15. Some tools let all participants see such messages, while others allow for private
……………………….. messaging.

Case Study Mouko Cloud Computing

he below case study is intended as an historical document, describing the challenges
posed to Mouko by one of its clients, The Ecology Center, and the steps taken to
Tovercome those challenges. This is meant to serve as an example of the quality of
the results and overall experience a client can expect when working with Mouko. The
solutions described below may not fit your particular scenario. Please contact Mouko if
you have questions, or to arrange a custom solution that fits your needs exactly.

The Challenge
The Ecology Center, an Ann Arbor not-for-profit was ready to release the next generation
of its HealthyToys.org website. A year before, when the first generation site had gone
live, the response had vastly exceeded expectations. The press went wild - the site received
coverage from CNN, Fox News, and countless other media outlets. Seeing the coverage,
droves of concerned parents had rushed to the site, everyone trying to download data
from the same source at exactly the same time. The site ground to a halt during the first
few days.
For a variety of reasons, such as budget, time, and others, the Ecology Center had opted to
use a single dedicated server to run their new website, along with several others of their
Contd....

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