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Avinash Bhagat, Lovely Professional University Unit 13: Collaborating via Social Networks and Groupware
Unit 13: Collaborating via Social Networks and Notes
Groupware
CONTENTS
Objectives
Introduction
13.1 Creating Groups on Social Networks
13.1.1 The Advantages of Creating a Group
13.1.2 The Disadvantages of Creating a Group
13.1.3 What You Must Do to Have a Successful Group?
13.1.4 Platforms for Your On-site Group
13.1.5 Great Alternatives to Creating Your Own Group
13.2 Evaluating Online Groupware
13.2.1 What is Groupware?
13.2.2 Applications of Groupware
13.3 Summary
13.4 Keywords
13.5 Review Questions
13.6 Further Readings
Objectives
After studying this unit, you will be able to:
Discuss how to create groups on social networks
Explain how to evaluate online groupware
Introduction
Groupware has a long history. All systems belonging to this class of applications are trying to
help workers to organise their work and get it done. A lot of research and developments has
been made for professional scenarios. Social Network Sites which rise since 1997, evolve from
leisure or non-professional use cases within groups of friends or people with same interest.
These systems do not try to represent business workflows or support organisational tasks.
These systems try to keep leisure cooperation simple, e.g. arrange an evening with friends, or
share pictures from a party.
Nowadays these systems are also used in professional environments. Not for marketing purpose
only, but also for organisational communication and setting project meetings for example.
Big companies such as Cisco copy social network concepts of systems like Facebook and many
others. Business applications like Cisco’s Quad and Jive evolved trying to bring social systems
into a professional environment.
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