Page 190 - DENG102_COMMUNICATION_SKILLS_II

Unit 13: Format of Basic Formal Letter

notes
figure 13.2: format of a Business letter
format of a Business letter
.................………….. (Heading)
………… (Nature of business)
Address……………..
Telegraphic
Address………………....... Place………………
Telephone No………….... Date……………….
Reference No…………....
Inside Address…………..
…………………………….
…………………………….
Salutation,
Subject……………............
Reference………..
Main contents .......................................................................................................................................................
..................................................................................................................................................................................
..................................................................................................................................................................................
..................................................................................................................................................................................
..................................................................................................................................................................................
Enclosure…………………… (Complimentary Close)
Initials of typist or clerk ………….. Signature……………
PS…………………………………..
……………………………………..

self assessment

State whether the following statements are true or false:
1. Heading of a business letter contains the name of the firm, nature of business, address of
registered office, telephone number, telegraphic address, etc.
2. Even if the reference number and date is given, it is advisable to write the previous letter
again or to send a copy of it.
3. The first line of the inside address is used to write the name of the person or institution.
4. Usually, a salutation is given at the end of a business letter.
5. Complementary close is written at the right hand side below the body of the letter.
6. After writing the post script, the writer of the letter should sign below it.

7. Provision of margin increases the beauty of the letter.

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