Page 66 - DENG102_COMMUNICATION_SKILLS_II

Unit 3: Conversation Building

3.5 review Questions notes

1. Describe persuasion and explain its process.

2. Discuss the steps of presentation. How one can enhance his or her presentation skill?
3. Describe paralinguistics. What are its main features?
4. Discuss the points which can be used for developing oral fluency.
5. How might you choose appropriate verbal/non-verbal communication skills to enhance
the health of self and others in a variety of settings?
6. How might you choose appropriate personal communication strategies to avoid
miscommunication?
7. How might you implement goal-setting strategies to set goals for the marketing strategy of
an organisation?
8. Suppose you are Manager, Operations in an organisation. You discover one day that one of
the members of a team working on a project due to be closed after two days, is absent. And
to make the things worse, he has gone on a date with another member of the same team.
What would you do in such a situation to ensure that such situations do not arise again in
your company?
9. Are you in favour of or against employing couples in the same organisation? Support your
argument with proper reasoning.
10. With the offices being virtually taken to home these days, how can one maintain right
balance between formal and informal conversations among the team members working on
the same project?
11. Discuss various functions of informal networks within organizations.
12. How can you utilize the situation in which you have to get important information from
close friend’s husband who happens to be your departmental head?

answers: self assessment

1. Persuasive communication 2. Personality
3. Emotional appeal 4. Training, development
5. False 6. True

7. False 8. True
9. (ii) 10. (iii)
11. (ii) 12. (i)
13. Which nation does she belong to?
14. The woman you are talking about is my boss.

15. The movie I saw yesterday was really nice.
16. In short time, I have made a few friends here.

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