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Unit 8: Training of Sales Personnel




          7.   selection                         8.  training                                   Notes
          9.   True                              10.  True
          11.  True                              12.  True
          13.  False                             14.  False

          15.  False

          8.10 Further Readings




           Books      American Marketing Association, A Glossary of Marketing Terms, Chicago, 1960.
                      Autvin, William, H, Advertising, Mc Graw-Hill Book company, New York.
                      Bartels, Robert, The History of Marketing Thought, (2nd ed.) GRIDINC, Columbus,
                      Ohio, 1976.
                      Borden, Neil, H, 'The concept of marketing mix'  Journal of Advertising Research,
                      1964.
                      Boyd, Harper W Jr., and Newman, Joseph, W., (ed.) Advertising Management D B
                      Taraporevala sons and Co., Bombay, 1965.

                      Boyd, Harper W, Marketing Management, Harcourt Brace Jovanovich, New York,
                      1972.
                      Codbury, N D, ' When, Where & How to Test Market', Harvard Business Review
                      (May-June 1975).
                      Constantin, James, A, Evans, Rodney, E and Morris, Malcolm, L, Marketing Strategy
                      and Management, Business Publications Inc., Dollas, 1976.

                      Cundiff, E W, et al, Fundamentals of Modern Marketing, (2nd ed.), Prentice-Hall of
                      India Pvt. Ltd, New Delhi, 1977.
                      Dean, Joel, Pricing Policies for New Products, Harvard Business Reviews, vol. 54,
                      (Nov-Dec, 1976).
                      Dholakia, Nikhilesh, et al., Marketing Management – Cases & Concepts, Macmillan,
                      New Delhi, 1978.
                      Drucker, Peter, F, Management: Tasks, Responsibilities, Practices, Harper and Row,
                      New York, 1973.
                      Drucker, Peter, F, 'The Economy' Dark Continent, Fortune, (April, 1962).
                      Glueck, W F and Jauch, L R, Business Policy and Strategic Management, McGraw-Hill
                      International Book Co., 1984.
                      Hass, Kenneth, B, How to Develop Successful Salesmen, Tata McGraw-Hill Publishing
                      Co. Ltd, Bombay/New Delhi.

                      Howard, J A, Marketing Management Analysis and Decision, Homewood, I ll: Richard
                      D Irvin, 1957.
                      Howard, J A, Marketing Management, Analysis and Planning. Homewood, I ll: Richard
                      D Irvin, 1963.





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