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Unit 11: Controlling the Sales Effort




                                                                                                Notes
               Tinku             120              125             104%
               Bobby             130              106            81.5%
               Babloo            120              120             100%

               Total             910              891            97.9%
          Manager should see his sales performance based on product line.

                                Table 11.2:  Sales Analysis  by Product  Line

               Product line     Quota           Actual         Performance
               Computers         50               55              110%
               Portable Typewriter  40            40              100%
               Manual  Typewriter  30             06              20%
               Electronic  Typewriter  20         20              100%
               Spares            20               18              90%
               Total             160              139            86.9%

          11.6.1 Marketing Cost Analysis

          Here the cost incurred to achieve sales are considered. It is not just sales but sales with budgeted
          profits or expenses that matter. It is a fact finding analysis which relates cost to sales volume and
          resultant profitability. It relates cost and financial discussion of each selling transactions and
          activity. It can generate

          1.   Cost of goods per rupee of sale;
          2.   Profit per territory, product pack, sales person;
          3.   Profit per rupee of sale;
          4.   Sales volume and turnover of receivables;

          5.   Turnover of stock and profitability;
          6.   Average value of order;
          7.   Average cost per order;
          8.   Total value of orders.

          Usefulness  of Marketing  Cost  Analysis:  Successful cost  analysis  benefits  the manager  in
          ascertaining:
          1.   Relative cost and profitability of sales operation;

          2.   Profitable, not so profitable and not profitable territories;
          3.   Products, packsize, market segments, distribution channel;
          4.   Minimum order level quantity;
          5.   Productivity of sales person;

          6.   Profitability  of different sales promotion techniques;
          7.   Profitability of different marketing mix programmes.





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