Page 11 - DMGT206_PRODUCTION_AND_OPERATIONS_MANAGEMENT

Date Initiator Event
1875
Production and Operations Management James Watt The Steam Engine was commercially manufactured
1899 Eli Whitney Introduced mass production and the concept of
standard interchangeable parts
1900 Frederick W. Taylor Scientific Management
Notes 1900 Frank & Lillian Gilbreth Time & Motion Studies
1901 Henry H. Gantt Scheduling
1905 Henry Ford Assembly Line
1905 Alfred P. Sloan Organizational Management
1927 Elton Mayo Human Resources Movement
1931 Walter A. Shewart; Quality Control Charts
1935 H.F. Dodge & H.G. Romig Statistical Sampling applied to quality control
1940 P.M.S. Blacket et al Operations Research Applications
1947 George B. Dantzig et al Linear Programming
1950 A. Charnes, W.W. Cooper & H. Non-linear and Stochastic Processes Programming
Raiffa
1970 J. Orlicky & O. Wright Computer applications to Manufacturing – Material
Requirement Planning (MRP)
1980 W.E. Deming, Philip Crosby & Quality and productivity applications from Japan;
J. Juran General Motors & IBM Computer aided Design and Manufacturing (CAD
/CAM); Robotics,
1990 Netscape, US Department of Internet, Electronic Enterprise
Defense Michael Hammer, Business Process Reengineering
James Champy
2000 Amazon, eBay, Yahoo, America E-commerce, Agile Manufacturing, High
Online performance Work systems
Dr. Daniel Whitney and
Professor Charles Fine, MIT

The combination of computer and communication advances affected the way business was
conducted and it particularly impacted many service industries. The development of the better
and faster microprocessors, communication technology, miniaturization, and digitization created
a new lease of life and added vigour to the development of new techniques in Operations
Management.
Figure 1.1: Chronology of Operations Management Themes

6 LOVELY PROFESSIONAL UNIVERSITY