Page 5 - DMGT206_PRODUCTION_AND_OPERATIONS_MANAGEMENT
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CONTENT






                      Unit 1:    Operations Management Basics                                              1
                                 Neha Tikoo, Lovely Professional University


                      Unit 2:    Strategy and Operations Strategy                                         23
                                 Neha Tikoo, Lovely Professional University


                      Unit 3:    Services and their Characteristics                                       45
                                 Neha Tikoo, Lovely Professional University

                      Unit 4:    Quality Control                                                          62
                                 Tanima Dutta, Lovely Professional University

                      Unit 5:    Quality Management                                                       85
                                 Tanima Dutta, Lovely Professional University

                      Unit 6:    Productivity                                                            117
                                 Tanima Dutta, Lovely Professional University

                      Unit 7:    Efficiency and Effectiveness                                            131
                                 Tanima Dutta, Lovely Professional University


                      Unit 8:    Supply Chain Management                                                 148
                                 Neha Tikoo, Lovely Professional University


                      Unit 9:    Inventory Model and Safety Stocks                                       175
                                 Neha Tikoo, Lovely Professional University


                      Unit 10:   Building of a Supply Chain                                              196
                                 Neha Tikoo, Lovely Professional University

                      Unit 11:   Facility Planning and Layout                                            211
                                 Dilfraz Singh, Lovely Professional University

                      Unit 12:   Facility Location                                                       230
                                 Dilfraz Singh, Lovely Professional University

                      Unit 13:   Production Planning and Control                                         250
                                 Neha Tikoo, Lovely Professional University

                      Unit 14:   Operations Scheduling                                                   274
                                 Neha Tikoo, Lovely Professional University
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