Page 79 - DENG401_Advance Communication Skills

Advanced Communication Skills

Notes Posture
1. Posture sends the signal of your confidence and power potential.
2. Stand tall, walk tall, and most of all, sit tall. This is not said to offend short people. Height
is not what is important, posture is.

3. When you are seated, make sure you sit at the front edge of the chair, slightly leaning
forward, intent on the subject at hand.
4. Your best posture is to always be learning forward slightly.
Gestures
1. Contrary to popular belief, gestures should be very limited during an interview.

2. Do not use artificial gestures to supposedly heighten the importance of the issue at hand.
It will merely come off as theatrical.
3. When you do use gestures, make sure they are sincere and meaningful.
Space
1. Recognize the boundaries of your personal space and that of others.

2. For most Americans, it ranges between 30-36 inches. For most of us, merely the awareness
of our personal space is enough to consciously prompt us to stand firm.
3. If you have a smaller than average personal space, make sure you keep your distance so
that you do not intimidate someone who possesses a larger personal space.

3.6 Attending the Interview

At the time of interview, you should give positive clues to the interviewer. Some of these are
like punctuality, neat physical appearance, cheerful expression, pleasant manners, presence of
mind, positive attitude and clear and confident voice. These would generate a receptive attitude
towards you. And, as a result, you are likely to be listened to with greater interest and attention.
We now give a few practical hints. If you act upon them, you would have better chances of
winning the race.

1. Reach the venue in time and wait patiently for your turn.
2. Be brief and spontaneous in your responses.
3. Present the relevant matter in an organized way.
4. Support your views with mature and proper arguments.
5. Use humour in your answers, if possible.

6. Be honest in referring to events, situations and experiences.
7. Be your usual self to feel at ease with the situation.
8. Listen carefully to the interviewer’s questions, statements and comments.
9. Be perceptive of the signals that the body language of the interviewer may give.
10. Speak in a conversational style, avoiding pedantic verbosity.

11. Ensure that your body language does not show any oddities such as blinking of the eyes,
raising the eyebrows, playing with the keys or pen in your pocket, putting the fingers in
front of your mouth, etc.
12. Exhibit utmost courtesy both in manners and speech.

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