Page 90 - DENG401_Advance Communication Skills

Unit 3: Interview Skills

Notes
Mr. Bhatia: I think there is too much talk about stress these days. Sir, would you tell
clearly what you mean by stress? I am very strong for any stress.
Q Member B: What are your strengths?
Mr. Bhatia: Sir, who am I to talk boastfully about my strengths? You should tell me my
strengths.
Q Member C: What are your weaknesses?
Mr. Bhatia: I become angry very quickly.
Q Member A: Do you want to ask us any questions?

Mr. Bhatia: Yes, sir! What are the future chances for one who starts as a management
trainee?
The member tells Mr. Bhatia the typical career path for those starting as Management
Trainee. The Chairperson thanks Mr. Bhatia. Mr. Bhatia promptly says in reply, “you are
welcome,” and comes out.

Questions:
1. Do you find Mr. Bhatia’s response to various questions effective? Give reasons for
your view on each answer given by Mr. Bhatia.

2. Rewrite the responses that you consider most effective to the above questions in a
job interview.
3. Mr. Bhatia has observed the norm of respectful behaviour and polite conversation.
But, do you think there is something gone wrong in his case? Account for your
general impression of Mr. Bhatia’s performance at the interview.

3.8 Summary

An interview is a formal meeting in which a person or persons question, consult or
evaluate another person or persons. An interview reveals the views, ideas, and attitudes
of the person being interviewed as well as the skills of the interviewer.
An interview has a wide variety of uses in business and corporate related jobs. Purposes of
holding interview are discussed in this unit which comprise selection, promotion,
performance appraisal, etc.
Different types of interviews which includes employment interview, orientation interview,
reprimand interview, stress interview, exit interview, behavioural interview,
informational interview, and case interview, etc.
Fundamental principles of interviewing. Interviews like any other formal business activity
require a lot of preparation and it applies both to the interviewer and the interviewee.
There is no one ‘best’ way to prepare for an interview. Rather, there are specific and
important strategies to enhance one’s chances for interview success.
Important non-verbal aspects at the time of interview like eye contact; facial expressions,
etc.

Basic practical clues and guidelines for attending the interview. The present unit throws
light on the interview process and specific guidelines in the form of do’s and dont’s for
conducting an interview.

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