Page 265 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Management Practices and Organisational Behaviour

Notes 12. Why are the quality circles often generated from the bottom up? How are better/worse
than the quality teams?
13. What are the benefits that an organisation earns from the self managed groups? Can such
a group have limitations? If yes, what, and if no, why not?

Answers: Self Assessment

1. commands 2. Status structure
3. Status 4. norming

5. task 6. role ambiguity, role conflict, role overload
7. Role overload 8. conformity
9. Production Blocking 10. objectives

12.7 Further Readings

Books Judith Heyer, Frances Stewart, Rosemary Thorp, Group Behaviour and Development:
Is the Market Destroying Cooperation?
M. Gangadhara Rao, Surya P. Rao, The Dynamics of Group Behaviour: Concepts,
Principles and Practices.

Online links www.ingentaconnect.com
mymbaclasses.blogspot.co

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