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Management Practices and Organisational Behaviour
Notes The next afternoon, when the specialist came to rectify the things, the project that the
trainer was working on, had already got 10 hours late. Fuming at the trainer, he came back
to the manger shouting tat the data cables were fitted in wrong sockets so as to result in the
problem.
What do you think were the key functions where the Operations Manger failed to perform?
Answers: Self Assessment
1. specialized knowledge, training 2. administrative, operative
3. no 4. formal
5. laying downs policies, determination of goals
6. Planning 7. inseparable
8. productivity, efficiency 9. more
10. through
1.17 Further Readings
Books Brech, E.F.L., Management: Its Nature and Significance, Sir Isaac Pitman & Sons, Ltd.
Farmer, R.N. and Richman, B.M., Comparative Management and Economic Progress,
Richard D. Irwin Inc., Homewood, Illinois.
Harold Koontz and Cyril O'Donnell, Management, McGraw-Hill Kogakusha Ltd.
Henri Fayol, General and Industrial Administration, Sir Isaac Pitman & Sons.
Marshall E. Dimock, A Philosophy of Administration, Harper and Row.
McFarland, Dalton E., Management Foundations and Practices, The Macmillan Co.
Paul E. Torgersen and Irwin T. Weinstock, Management - An Integrated Approach.
Peter F. Drucker, Management: Tasks, Responsibilities and Practices, Heinemann.
Sheldon Oliver, The Philosophy of Management, Sir Isaac Pitman and Sons Ltd.
Spriegel, William R., Principles of Business Organisation and Operation, Prentice-
Hall.
Terry, George R., Principles of Management, Richard, D. Irwin, Inc., Homewood,
Illinois.
Online links managementhelp.org/mng_thry/mng_thry.htm
www.managementheaven.com/.../introduction-to-management
http://www.businessihub.com/nature-of-management/
http://www.differencebetween.net/business/difference-between-management-
and-administration/
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