Page 351 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Management Practices and Organisational Behaviour

Notes 16.11 Keywords

Adhocracy Culture: This culture is a representative of those organisations which are dynamic
entrepreneurial and creative places to work. People stick their necks out and take risks.

Clan Culture: This type of culture is visible in those organisations which are very friendly place
to work where people share a lot of themselves. It is like an extended family.
Hierarchy Culture: This type of culture is visible in those organisations which are much formalized
structured place to work. Procedures govern what people do.
Market Culture: This type of culture is visible in those organisations which are results oriented
organisations whose major concern is with getting the job done.

Refreezing: Refreezing is the third of Lewin's change transition stages, where people are taken
from a state of being in transition and moved to a stable and productive state.
Unfreezing: Unfreezing is the first of Lewin's change transition stages, where people are taken
from a state of being unready to change to being ready and willing to make the first step.

16.12Self Assessment

Fill in the blanks:
1. According to Schien, there exists a hand-in-glove relationship between .................. and
.................. .
2. The culture of an organisation can be further expanded as .................. and ideas about what
kinds of .................. and objectives, the members of an organisation should pursue.
3. Small work forces and more localized operations contribute to the development of ..................
cultures.

4. The traditional view of resistance to change treated it as something to be .................., and
many organisational attempts to reduce the .................. have only served to intensify it.
5. The contemporary view holds that resistance is simply a form of .................. .

6. Related to .................. is the challenge of workforce diversity.
7. Resistance can be.................., .................., .................., or deferred.

16.13Review Questions

1. Assess the culture of an organisation of your choice on the basis of the following:
(a) How is the space allocated? Where are the offices located?
(b) How much space is given to whom? Where are people located?
(c) What is posted on bulletin boards or displayed on walls?

(d) What is displayed on desks or in other areas of the building? In the work groups? On
lockers or closets?
(e) How are common areas utilized?
(f) What do people write to one another?
(g) What is said in memos or email? What tone is of messages (formal or informal,
pleasant or hostile, etc.)?

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