Page 352 - DMGT402_MANAGEMENT_PRACTICES_AND_ORGANIZATIONAL_BEHAVIOUR

Unit 16: Organisational Culture

(h) How often do people communicate with one another? Is all communication written, Notes
or do people communicate verbally?
(i) What interaction between employees do you see? How much emotion is expressed
during the interaction?
2. What would be the one thing you would most like to change about the organisation you
discussed in the answer of question 2?
3. What are the reasons for mangers to care about their relationship with the stakeholders?

4. Coaching, mentoring and other forms of training can help define an organisation's culture-
true/false? Justify your statement.
5. As a manager HR, how would you deal with a person who has an independent and
aggressive work attitude due to his cultural background and is a better performer than the
rest of the employees who do their work with full grit but lack that enthusiasm?
6. Suppose you have inherited a business of your father who nurtured employees like a
family, thus turning the organisation into an informal type. How will you ensure
commitment to your plans of fast growth and profit maximization?

7. How will you minimize resistance from middle management in implementing the change
in the situation given in question 1?
8. What would you choose- implementing the change yourself or hiring a consultant? If
latter, how would you benefit from a consultant?
9. How would you measure the inherent risks/costs of not embracing the change?
10. How would you choose the processes that would need to change/introduce?

11. How will success be measured and what value will success have for the business and
individual?
12. "Give an example of how you changed the direction of an organisation or group. Provide
examples of the process, procedures and techniques used to change the direction."
13. As a change manager, would you resort to negotiation and agreement with the main
resistors of the organisational change?
14. Examine Nadler's Model to manage change. Is there any limitation that it overlooks?
15. What may be the various forces that might operate in social systems to keep the system
either in balance or in state of change?
16. Why does the change inherently imply political activity in an organisation?
17. Out of empathy & support, and manipulation & co-optation, what do you think to be a
better way of dealing with resistance to change and why?
Answers: Self Assessment

1. culture, leadership 2. beliefs, goals
3. strong 4. overcome, resistance
5. feedback 6. globalization
7. overt, implicit, immediate

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