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CONTENT
Unit 1: Introduction to Management 1
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Unit 2: Development of Management Theories 27
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Unit 3: Planning and Decision-making 52
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Unit 4: Organising 83
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Unit 5: Coordination, Centralisation and Decentralisation 106
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Unit 6: Delegation, Authority and Power 120
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Unit 7: Controlling 137
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Unit 8: Foundations of Organisational Behaviour 147
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Unit 9: Learning, Attitudes and Values 182
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Unit 10: Emotions and Perception 209
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Unit 11: Work Motivation 227
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Unit 12: Group Behaviour and Team Work 247
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Unit 13: Communication and Leadership 261
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Unit 14: Conflict Management 292
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Unit 15: Power and Politics 312
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Unit 16: Organisational Culture 325
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