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Management Practices and Organisational Behaviour




                    Notes          three specific ways to find out what kind or structure is needed to attain the objectives of a
                                   specific business:
                                   1.  Activities Analysis: The purpose of 'activities analysis' is to discover the primary activity
                                       of the proposed organisation, for it is around this that other activities will be built. It may
                                       be pointed out that in every organisation; one or two functional areas of business dominate.
                                       For example, designing is an important activity of the readymade garments manufacturer.
                                       After the activities have been identified and classified into functional areas, they should
                                       be listed in the order of importance. It is advisable to divide and sub-divide the whole
                                       work into smaller  homogeneous units so that the same  may be assigned to different
                                       individuals. Thus, in devising an organisational structure, it is important to divide the
                                       entire work into manageable units. It has rightly been said that the job constitutes  the
                                       basic building block in building up an organisational structure.
                                   2.  Decision Analysis: At this stage, the manager finds out what kinds of decisions will need
                                       to be made to carry on the work of the organisation. What is even more important, he has
                                       to see where or at what level these decisions will have to be made and how each manager
                                       should be involved in them. This type of analysis is particularly important for deciding
                                       upon the number of levels or layers in the organisation structure.
                                       As regards decision analysis, Peter Drucker, has emphasised four basic characteristics.
                                       They are:
                                       (a)  the degree of futurity in the decision,
                                       (b)  the impact that decision has on other functions,

                                       (c)  the character of he decision determined by a number of qualitative factors, such as,
                                            'basic principles of conduct, ethical values, social and political beliefs etc., and
                                       (d)  whether the decisions are periodically recurrent or rates as recurrent decisions may
                                            require a general rule whereas a rate decision is to be treated as a distinctive event.
                                       A decision should always be made at the lowest possible level and so close to the scene of
                                       action as possible.
                                   3.  Relations Analysis: Relations Analysis will include an examination of the various types
                                       of relationships that develop  within the organisation. These relationships are vertical,
                                       lateral and diagonal. Where a superior-subordinate relationship is envisaged, it will be a
                                       vertical relationship. In case of an expert or  specialist advising a manager at the same
                                       level, the relationship will be lateral. Where a specialist exercises authority over a person
                                       in subordinate position in another  department in  the same  organisation it will be an
                                       instance of diagonal relationship. Peter Drucker emphasises that, "the first thing to consider
                                       in defining a manager job is the contribution his activity has to make to the larger unit of
                                       which it is a part." Thus, downward, upward and lateral (side-ways) relations must be
                                       analysed to determine the organisation structure.

                                   4.3.3 Principles of Organisational Structure

                                   The following are the main principles that a manager has to keep in mind while formulating an
                                   organisational structure.
                                   1.  Consideration of unity of  objectives:  The objective  of the undertaking influences  the
                                       organisation  structure.  There  must  be  unity  of  objective  so  that  all  efforts can  be
                                       concentrated on the set goals.
                                   2.  Specialisation: Effective organisation must include specialisation. Precise division of work
                                       facilitates  specialisation.




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