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Unit 5: Designing a Customer-driven Strategy  .......





          Self Assessment                                                                       Notes

          Fill in the Blanks:
          19.  …………………… mix strategies deal with design and quality.
          20.  Sponsorship and advertising are a part of …………………… mix.

          5.7 Summary


               Market segmentation seeks to carve out a homogenous market out of a large, heterogeneous
               market. There are a few common bases, which are used in segmentation e.g. demographic,
               economic, psychographics etc.
               Segmentation is advantageous to marketers in many ways. Instead of spending all
               marketing resources on a heterogeneous market where customers have varied
               characteristics and response patterns, segmentation guides marketing managers to identify
               who are the likely buyers and to spend the resources on these buyers to achieve a time
               based result.

               Marketers use three strategic options in target marketing. They are undifferentiated
               marketing, differentiated marketing and concentrated marketing. In undifferentiated
               marketing strategy, the same marketing program is offered to everyone regardless of
               their differences.
               Positioning is a very important concept in modern marketing. It is the decision by a
               marketer to try to achieve a well-defined and differentiated brand image relative to
               competition in a targeted market segment.

               Marketing mix is a tool that assists in defining a marketing strategy for the product or
               service. Marketing Strategy and Marketing Mix are closely related to each other. Proper
               marketing mix analysis is very important for implementation of your marketing plan to
               achieve the business goals.

          5.8 Keywords

          Behavioral Segmentation: Market segmentation based on consumer’s product related behavior;
          typically the benefits desired from a product.
          Demography: The statistical study of human population and its distribution.
          Market Targeting: The Process of segmenting, targeting and positioning an offer in the market.

          Positioning: Process by which marketers try to create an image or identity in the minds of their
          target market for its company, product & services and brands.
          Psychographics: It is the science of using psychology and demographics to study the lifestyle
          patterns of consumers.
          Segmentation: The process of segregating a heterogeneous market into a set of homogeneous
          groups of customers.
          Target market: It is a group of customers that the business has decided to aim its marketing
          efforts and ultimately its merchandise.








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