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Marketing Management/Essentials of Marketing                    Pretty Bhalla, Lovely Professional University




                    Notes                    Unit 11: Marketing Communication Tools
                                                              (Promotion Mix)


                                     CONTENTS

                                     Objectives
                                     Introduction

                                     11.1 Advertising
                                          11.1.1  Setting the Advertising Objectives
                                          11.1.2  Setting the Advertising Budget
                                          11.1.3  Developing Advertising Strategy

                                          11.1.4  Evaluating Advertising
                                     11.2 Sales Promotion
                                          11.2.1  Sales Promotion – Objectives

                                          11.2.2  Sales Promotion Tools
                                     11.3 Public Relations
                                     11.4 Personal Selling

                                     11.5 Direct Marketing
                                          11.5.1  Direct Marketing – Objectives
                                          11.5.2  Market Segmentation

                                          11.5.3  Advantages of Direct Marketing
                                          11.5.4  Direct Marketing Offer and Media
                                     11.6 Online Marketing
                                          11.6.1  Advantages

                                          11.6.2  Disadvantages
                                          11.6.3  Tools Used
                                     11.7 Summary

                                     11.8 Keywords
                                     11.9 Review Questions
                                     11.10 Further Readings


                                  Objectives

                                  After studying this unit, you will be able to:

                                       Discuss the process of developing an advertising programme
                                       Identify the sales promotion techniques used by companies




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