Page 109 - DCAP302_ENTERPRISE_RESOURCE_PLANNING

Unit 5: ERP Modules

Master Planning: Here you will find additional materials forecasting, demand management, notes
long-term planning and master Production Schedule development. This sort of activity is to be
managed by a factory planning team.
MRP (Materials Requirement Planning): From an overall factory planning perspective, this is
where all demand, supply and resources are pooled and a total factory plan is developed to
drive the different areas responsible for supporting a company’s product or service delivery
throughput. This area is typically driven by a planning team, but procurement teams can
sometimes provide analysis and input into the results of this business area’s activity.
Repetitive Manufacturing: The production submenu provides for the control and maintenance
of production. Other methods are available, which help factories work with the production
methods that best meet their needs.

Task Should ERP provide help for calculating inventory cost occurred in any
manufacturing firm.

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Case Study Building information systems at the Wireless café

arbara and Jeremy have done some serious economic justification of the myriad
technologies that could benefit their business, and they have chosen CRM as the
Btop priority. They feel that they have grown to a point where they will need a full-
time project manager to oversee the acquisition and implementation of the CRM, and they
have asked you to describe how you would proceed on this project. At the start of your
intership, you were hopeful it might lead to a full-time job offer after graduation, so you
see this as your opportunity to impress Barbara and Jeremy with your business education
and your systems expertise.
Questions
1. Propose a systems development life cycle for implementing a CRM at the Wireless
Cafe (TWC). Consider methodologies that are well-suited to rapid development of
Web-based applications.

2. Once a CRM system is identified, should its implementation be outsourced?
Assuming you do decide to outsource the entire implementation of the selected
CRM, how would you manage the outsourcer to make sure the implementation is
successful?
3. As TWC expands its utilization of IT, the concept of an application service provider
becomes increasingly attractive. What are some risks and benefits to a small business
of using an ASP for major applications?

5.7 summary

l z Business uses resources to produce goods and services. These resources are land, labor and
capital.
l z These three resources become productive when combined in a rational way for some
creative or gainful purpose. This is the function of the fourth resource entrepreneurship
or management.

LoveLy professionaL university 103