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Unit 13: Case Study – ERP SAP Implementation
chain and gains better information about supply and demand. In addition, QCT simulates notes
supply forecasts much more effectively now that its applications are integrated.
With Oracle E-Business Suite Applications in place, QCT’s customers have around-the-
clock access to on-line collaboration systems. Internal workflow efficiencies have allowed
QCT to respond more quickly when customers request quotes. Because applications for
different functional areas are integrated, QCT can make faster, more accurate decisions
about customer issues, such as credits. QCT is now in a stronger position to handle its
expected growth. In summary, the Oracle solution equipped QCT with the ability to:
1. Enabled easier, more effective forecast simulation
2. Improved control over supply chain
3. Increased productivity in shipping and warehouse management
Questions
1. Analyse the situation presented in above case study.
2. Discuss how the supply chain management has improved after the implementation
of ERP.
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