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Enterprise Resource Planning

notes

Task In supply chain what are the main applications of ERP. Suggest

2.14.4 Distribution supply chain feature Highlights

1. Improve supplier performance through comprehensive supply chain management software
reporting
2. First fully web designed ERP software solution that gives everyone access to decision
information.
3. Increase client satisfaction by establishing and monitoring on-time delivery plan.
4. Just in time processing to reduce unwanted inventory and receive a faster response to the
customer.
5. Full circle Returns processing, including integration with manufacturing inventory
software.
6. Improve market knowledge and strategic decision-making through comprehensive real-
time sales performance.

7. Built in Customer Relationship Management (CRM) to keep customer the status of order
processing.

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Case Study Select Comfort finds Comfort in ERP
S elect comfort is the bed that invented the “sleep number” system, which provides a

range of mattress firmness setting to accommodate sleeping preferences.

Founded in 1987, the Minneapolis, Minnesota-based company delivered net sales of $691
million in 2005. The company has 32U.S.-issued or pending patents and was ranked by
Furniture/Today as the top bedding retailer in the nation for the sixth consecutive year.
Needless to say, a company of this size depends on enterprise-wide software systems to
provide access to valuable information throughout the organization. A few years ago,
Select Comfort began moving away from its hard-to-maintain legacy systems to integrated
enterprise resource planning (ERP) software. The e-Business Suite from Oracle provides
ERP services through a convenient Web-based interface. The suite helps Select Comfort
coordinate its sophisticated made-to-order manufacturing operations in South Carolina
and Utah, and keep mattress orders flowing smoothly from the store to the factory to
the consumer’s home. Select Comfort adopted several e-Business Suite modules to assist
in varying parts of its business: an order management module to fulfill the hundreds of
mattress orders it receives daily, a customer relationship management (CRM) module for
keeping track of customer interaction, and modules that handle typical business needs
such as assets management, general ledger, payables, purchasing and receivables. The ERP
system ensures that all these modules and services are synchronized and centralized so
they can provide up-to-date information.
Seeking to make use of the latest technologies, Select Comfort adopted business intelligence
(BI) software from Siebel Systems, Inc. BI software allows a business to combine its databases
and extract useful information to apply to business strategies. The BI software from Siebel
Contd....

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