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Enterprise Resource Planning
notes 2.16 keywords
Business Process Management: BPM is a business process approach to improving business activity
and creating automated applications that is supported by a group of new process modelers,
application generators, application interface engines, and performance monitoring software.
Business Process Re-engineering: The analysis and design of workflows and processes within
and between organizations. Business activities should be viewed as more than a collection of
individual or even functional tasks; they should be broken down into processes that can be
designed for maximum effectiveness, in both manufacturing and service environments.
Re-engineering: Re-engineering is the fundamental rethinking and radical redesign of business
processes to achieve dramatic improvements in critical, contemporary measures of performance,
such as cost, quality, service, and speed.
Transaction-Processing System: A system that records and collects data related to exchanges
between two parties. This data forms the foundation for all other information system capabilities.
MIS support typically consists of databases, communication networks, and security controls.
2.17 self assessment
Choose the appropriate answers:
1. TPS stands for:
(a) Transnational Processing Systems
(b) Transaction Processing System
(c) Total Process System
(d) None of the above
2. An information system always:
(a) Requires hardware even if only a pencil.
(b) Transforms information. to the unit
(c) Is computer-based.
(d) None of these
3. .................... is the main copy of database and is the main operational database for the TPS.
(a) Report file
(b) Master file
(c) Program file
(d) Work file
4. MIS work with inputs of
(a) High Volume Data
(b) Low Volume Data
(c) Summary reports
(d) Senior Managers
46 LoveLy professionaL university