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Sartaj Singh, Lovely Professional University Unit 3: Business Process Re-engineering
unit 3: Business process re-engineering notes
contents
Objectives
Introduction
3.1 Process Models
3.2 Business Process Re-engineering
3.3 Concept of BPR
3.4 Requirement of BPR
3.4.1 Methodology
3.4.2 Process Modelling Tool
3.5 History of BPR
3.6 BPR Life Cycle
3.7 Elements of BPR
3.7.1 Strategies
3.7.2 Processes
3.7.3 Technology
3.7.4 People
3.8 Advantages of BPR
3.9 BPR Challenges
3.10 Implications of Business Process Re-engineering
3.11 Summary
3.12 Keywords
3.13 Self Assessment
3.14 Review Questions
3.15 Further Readings
objectives
After studying this unit, you will be able to:
l z Discuss the concept of BPR
l z State the characteristics of BPR
l z Know the history of BPR
l z Identify elements of BPR
l z Discuss BPR challenges
LoveLy professionaL university 49
