Page 316 - DMGT501_OPERATIONS_MANAGEMENT

Operations Management

Notes 8. "E-commerce is more than a business carried out on internet". Substantiate.
9. Critically analyse the emergence of e banking as a major way of transferring funds.
10. "The largest barrier to successfully managing a supply chain is perhaps the human element".
Comment.

11. Critically analyse SCOR Model of Supply Chain.
12. "Supply Chain Design is a strategic decision". Elucidate.
13. How does the supply chain manage a two way movement and coordination? What do you
understand by Supply Chain Orientation?
14. "JIT application in service operations is beneficial but it should be carefully considered
and planned before hand." Elucidate.

15. Daimler Chrysler and General Motors vigorously compete with each other in many
automobile and truck markets. When Jose Ignacio Lopez was vice-president of purchasing
for GM, he made it very clear that his buyers were not to accept luncheon invitations from
suppliers. Thomas Stalcamp, head of purchasing for Chrysler before the merger with
Daimler, instructed his buyers to take suppliers to lunch. Rationalize these two directives
in light of supply-chain design and management.
16. Can a supply chain be both efficient and responsive? Why or why not?

17. Describe the supply chain that might exist for a two-wheeler manufacturer and discuss the
sort of information that might flow through the supply chain. How would this differ from
that of a hotel?
18. Suppose you purchase a flashlight at Wal-Mart. The cash register reads the bar code price
tag and reportedly within fourteen seconds, the Wal-Mart central warehouse is notified
that the Wal-Mart retail store needs a new flashlight for the shelf to replenish the purchased
item. Further, the manufacturer is also notified that the Wal-Mart central warehouse
needs a new flashlight. Even the raw material suppliers are notified that the manufacturer
now needs a little more raw materials (plastic housing, switch, light bulb, etc.), and so it
goes - all the way up the supply chain. Analyse the process. Do you think Wal-Mart has a
strong supply chain network? Is there any fault in their system?

19. How does just-in-time benefit the food and beverage industry? Explain their usage in
context of fast food restaurants like McDonalds and Sub Way.

Answers: Self Assessment

1. False 2. True

3. True 4. True
5. True 6. True
7. False 8. False
9. True 10. False
11. Reverse Logistics 12. Communication Technology

13. Automated Storage Retrieval System 14. Aggregators
15. Just-In-Time

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