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Operations Management




                    Notes                         Table  3.5: Calculating  Processing  Requirements  for a  Firm

                                      Product   Annual Demand   Standard processing time   Required processing
                                                   (units)           per unit ( hrs)          time (hrs)
                                        A            600                  8                     4800
                                        B            800                  6                     4800
                                        C            900                  5                     4500

                                   In the example given above, we can see that Product A requires 4800 hrs, B requires 4800 hrs and
                                   C requires 4500 hrs of processing time in order to meet annual demand. Thus the total processing
                                   requirement of the firm is:
                                          4800 + 4800 + 4500 = 14100 hrs

                                   3.6 Make or Buy Decisions

                                   Processes  underlie all  activities and  hence are  found in  all organizations  and functions. In
                                   addition, processes create an inter-connected set of linkages, which connect the external and
                                   internal linkages. These linkages are critical because it is not possible for an organization to
                                   manufacture or process all its requirements internally.

                                          Example: An  automobile manufacturer would seldom  consider manufacturing steel
                                   although  it  forms the  largest  single  item  used  in  his  product. Nor  would an  automobile
                                   manufacturer manufacture headlights or dashboard instruments.
                                   There are different categories of components, sub-assemblies and other inputs that go into an
                                   organization's products. These categorizes are as follows:

                                   1.  Proprietary items: Proprietary items are based on the design of the supplier and used in
                                       the end product without change in its basic form or characteristics, for example, headlights,
                                       and dashboard instruments.
                                   2.  Standard components: These components are universally designed for general use. For
                                       example, standard or customized fasteners are used in most manufactured products.
                                   3.  Specialty components: These components are specialized in nature like the tyres which
                                       though used in all vehicles are a speciality product supplied by manufacturers of rubber
                                       products.
                                   4.  Commodity type  items:  These items  are supplied  either to  standard specifications, or
                                       customized to the requirements of the user by the supplier. In the case of an automobile
                                       manufacturer, steel would constitute such an item. In the case of a steel manufacturer,
                                       coking coal, iron ore, limestone, dolomite, etc., would fall in this category.
                                   These items involve large investments and are generally classified as different industries. An
                                   investment in such bulk commodities or products, as a vertical integration strategy, is not very
                                   common.

                                   The remaining components, sub-assemblies, etc., are those designed for the product. These can
                                   be related to what the management considers as:
                                   1.  Core, and

                                   2.  Non-core activities.





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