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Sales and Promotions Management




                    Notes          10.5 Summary

                                       Direct marketing uses a set of all major direct-response media including print, TV, Internet
                                       and  cellular  phones  as the  tools  to  implement communications  and  accomplish  its
                                       objectives.
                                       Public relations practice is the deliberate, planned, and sustained effort to establish and
                                       maintain mutual understanding between an organisation and its public.
                                       Publicity is  an important  tool of  public relations effort and  both terms  are  used as
                                       synonymous. Publicity is concerned with generation of news about a company, product,
                                       service, or person in print or broadcast media.
                                       Corporate advertising aims to build and maintain the image of a company or an institution.
                                       Organisations and brands are meant to strengthen mutual credibility.

                                   10.6 Keywords

                                   Corporate Advertising: Aims to build company’s image
                                   Direct Marketing: Interactive marketing system using media

                                   Infomercials: Direct response marketing on cable and satellite
                                   Public Relations: Deliberate effort to maintain long-term relations with public
                                   Publicity: Unpaid form of promotions mainly through other sources

                                   10.7 Self Assessment

                                   State whether the following statements are true or false:
                                   1.  Amway is a pioneer in direct marketing.

                                   2.  Cadbury’s brought Amitabh Bachchan to clarify their position when they were in trouble.
                                       It was a part of their Public Relation activity.
                                   3.  Participating in trade shows is a means to garner publicity for the company.

                                   4.  Direct mailers are unsolicited mails sent to us by the marketers of the brands.
                                   5.  Companies hold seminars on various issues ranging from social to business related. This
                                       is a part of their direct marketing efforts.

                                   Fill in the blanks:
                                   6.  Brands like Coke and Thumbs-up, which do not require big discounts to sell, often serve
                                       as ………………………….

                                   7.  Recent Tata Tea ‘Jaago Re’ campaign is an example of ……………….. advertising.
                                   8.  ……………………..is an extension of public relations and does not endorse any product or
                                       service in particular.

                                   9.  Companies often associate themselves with a popular sports event or charitable event.
                                       This is a part of their……………………efforts.
                                   10.  Printed paper/s that carry information about the products and services of the company
                                       are called……………………






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