Page 219 - DMGT516_LABOUR_LEGISLATIONS

Labour Legislations

Notes (17) The terms which are agreed upon should be put down in writing and the parties should
sign the document without any mental reservations. The phrasing of the contract should
be precise and realistic but not legalistic.
(18) Arbitration should not be resorted to except in cases in which negotiations fail utterly or
the parties are unable to arrive at any agreement.

(19) Both the parties should, at all times, respect the rights of the public.

For the Management

1. The management must, at the outset, make sure that the labour leaders it is going to
negotiate with are really the representatives of the workers.
2. Don't use lawyers as negotiators unless they have intimate knowledge of industrial
relations.
3. Don't limit contacts with the union to controversial subjects, but consider such matters as
are of common interest to both.

!
Caution Guidelines for Negotiations

William Werther and Keith Davis have mentioned some guidelines for negotiations in
the form of Do's and Don'ts.
The Do's of Negotiations

1. Do seek more or offer less that you place to receive or give.
2. Do negative in private not through the media.
3. Do let both sides win other wise the other side may retaliate.
4. Do start with easy issues.
5. Do remember that negotiations are seldom over when the agreement is concluded
eventually the contract will be re-negotiated.
6. Do resolve deadlocks by stressing past progress another point or counter proposals.
7. Do enlist the support of the federal mediation and conciliation service if a strike
seems likely.
The Don'ts of Negotiations
1. Do not make your best offer first, that is so in common that the other side will expect
more.
2. Do not seek unwanted charges. You may get them.
3. Do not say 'no' absolutely. Unless your organisation will back you up absolutely.

4. Do not violate a confidence.
5. Do not settle too quickly union members may think quick settlement is not a good
one.

6. Don't let the other side bypass your team and go directly to the top management.
7. Do not let the top management actually participate in face to face negotiations; they
are often inexperienced and poorly informed.

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