Page 109 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Performance Management System

Notes (k) Compliance of inspection report

(l) Training activities
5. Best sales Offi cer (Retail): Performance Parameters
(a) Increase in market share

(b) Lube-fuel ration
(c) RO Commissioning
(d) Vision 2000 up gradation (RO modernization scheme)
(e) Conversion from “B” site (i.e., dealer-owned, dealer-operated) to “A” site (i.e.,
company-owned, dealer operated) RO
(f) Inspections
(g) Mandatory facilities at retail outlets
(h) Dishonour of instruments

(i) Irregularity at dealership
(j) Customers’ complaints
(k) Pump attendants’ uniform
6. Best Sales Offi cer Consumer: Performance Parameters
(a) Sales, volume, growth MS and HSD, FO, LDO

(b) Sales, volume, growth HSD (Direct)
(c) Sales, volume, growth FO, LDO
(d) New business potential tapping
(e) Lubes volume, growth

(f) Consumer pump upgradation
(g) Non-DGS&D collections
(h) Customers’ complaints
(i) Railway Consumer Depot (RCD) inspections/meetings

7. Best Sales Officer (Retail and Consumer): Performance Parameters
(a) Potential customer tapping

(b) Lube-fuel Ration
(c) Lubes volume growth
(d) RO Commissioning
(e) Vision 2000 upgradation (RO modernization scheme)

(f) Sales, volume, growth MS, and HSD, FO, LDO
(g) Increase in market share MS, (retail) and HSD (retail)
(h) Sales, volume, growth HSD (Direct)
(i) Sales, volume, growth FO

Contd....

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