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Unit 10: Performance Management Implementation




          Performance Management Plan: A Performance Management Plan provides a formal, regular,   Notes
          rigorous process for data collection, analysis and usage.

          10.6 Self Assessment

          Fill in the blanks:
          1.   Performance management is a broader concept which includes the performance planning,
               performance appraisal, ..................... and performance evaluation.
          2.   ..................... is an important tool to enhance the performance of employees.

          3.   ..................... provides feedback of work performance, clarifies all the important aspects
               related with performance management.
          4.   The reward link pay improves the employee ..................... and affects the performance of
               employees.
          5.   A ..................... leadership and management make the implementation strategy easy and
               effective.

          6.   It would be very difficult to effectively manage the human resource w ithout an instrument
               that ..................... its effectiveness and capability.
          7.   Organisations need to develop policies on how ..................... will be used for operational
               and fi scal decision-making.

          8.   The organisations should introduce a ..................... work culture where both the managers
               and employees can discuss their views.
          State whether the following statements are true or false:
          9.   Performance Management is a highly individual effort.

          10.   Communication and reporting of performance and feedback on an ongoing basis is
               essential.
          11.   The reward link pay reduce the employee motivational level.

          10.7 Review Questions


          1.   Experience shows that there are a number of factors which causes the failure of an
               organisational performance system.  What are those factors?
          2.   Communication is one of the most important factors in effective implementation of
               performance management. Why?
          3.   Why does implementation of performance management successfully pose a number of
               difficulties in the organisational context?

          4.   Can effective performance management system be instituted in small scale enterprises?

          5.   Lawler and McDermont (2003) stated that the establishment of a performance management
               system is a major challenge to most organizations. Make some suggestions to support the
               given statement.
          6.   “A supportive leadership and management make the implementation strategy easy and
               effective.” Discuss.

          7.   Lack of flexibility in the performance management system can be a cause of failure of a

               performance system. Give some examples to support the statement.




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