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Unit 1: Introduction to Performance Management




                                                                                                Notes


                         Performance Management in TISCO


                  ata Iron and Steel Company (TISCO), a  flagship company of India involved in

                  manufacturing of cost effective steel can be appreciated for their initiatives in
             Tthe implementation of an effective performance management framework and
             innovative HR practices. TISCO initiated a management restructuring programme for
             transforming into a high performing and a growing organization. In the HR front, the
             management focused on providing exciting career opportunities and building a team of
             high performing professionals for which they hired Mckinsey and Co. The consultants
             firstly started with building a lean and a flat strategic business unit with enriched jobs,


             increased accountabilities and autonomy. A Performance Ethic Programme (PEP) was also
             introduced for promoting young and dynamic professionals and this was a replacement
             of seniority based promotions. A new Performance Management System (PMS) was
             introduced for aligning the KRA’s with the business strategies and identifying superior
             performers in the organization by defining clear career paths and accountabilities. The

             rewards and recognitions were linked with the PMS. The new measures in the direction
             of performance management boosted the employee’s motivation and performance. The
             job satisfaction also improved due to the  introduction of a fair and transparent reward
             system.

          Source: www.managementstudyguide.com

          1.8 Summary

          z    Performance management deals with improving organizational performance by improving
               employee performance.

          z    The concept of performance management may be categorized into two separate types

               of management. The first one deals with the performance of an organization as a whole
               and evaluates the effectiveness of its managers. The second one deals with the system of
               evaluating employees in order to enable them to achieve reasonable goals and thus ensure
               that the organization performs better.

          z    Performance management is an important organizational tool to clarify performance
               objectives, standards, critical dimensions, and competencies to enhance individual
               performance.
          z    Performance management is a ‘systematic’ and ‘holistic’ approach to identify critical
               dimensions of performance and to carry out activities necessary to ensure that the mission,
               objectives, goals, vision, and values of the organization are being met in an effective and
               effi cient manner.
          z    Performance management transforms organizational objectives and strategy into a
               measurable action plan by getting the right information to and from the right people at the
               right time and in the right format.

          z    The use of performance management in the best-practice companies is not because it is a
               better technique than performance appraisal, but because it can form one of a number of
               integrated approaches to the management of performance.










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