Page 165 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Performance Management System

Notes 5. A ......................... is made up of values, policies, and activities which impact the propriety
of organisation behaviour.
6. An ethical performance management system is designed to make ......................... in its
operation.

7. Performance management is essentially a ......................... of the organization which seeks to
align employee action and behaviour towards the desired organizational goals.
8. Human resource professionals are ethically responsible for promoting ......................... and
justice in the organisation.
9. The organization’s values and norms support employee’s decision making, behaviour, and
actions consistent with an ‘ethical’ ......................... .

10. Human resource professionals must exhibit ......................... in making performance
management a truly business aligned, transparent, and credible management endeavour.
State whether the following statements are true or false:

11. Ethics is a process of rational thinking aimed at establishing ‘what values to hold and when
to hold them’.
12. Ethical behaviour plays an important role in the organisation’s overall success.
13. According to recent survey results in one large organization indicate that only 36% of
managers believe they are recognized and reinforced for their ethical decisions and
behaviors.
14. Internal factors affecting local performance include economic circumstances, competition,
demographic, supporting infrastructure, unions and national culture.
15. The issue of global performance management needs an effective system to be able to
evaluate in a local cultural environment.

13.9 Review Questions

1. “Employees affected by decisions made on their performance should have a right to know
the ‘how’ & ‘why’ of the decision thereby leading to transparency.” Make a comment on
the given statement.
2. “Ethics is a process of rational thinking aimed at establishing ‘what values to hold and
when to hold them’.” Discuss.

3. Ethics in performance management is an emerging subject. Why is it still grappling to catch
attention of HR professionals?
4. Ethical behaviour plays an important role in the organisation’s overall success. Why?

5. “HR professionals should follow certain ethical principles for ensuring credibility of
performance management system in their organizations.” Discuss.
6. Recent survey results in one large organization indicate that only 26% of managers believe
they are recognized and reinforced for their ethical decisions and behaviors. What are your
predictions from the survey results?

7. Ethics professor Brenner (1992) observed, ‘A corporate ethics programme is made up of
values, policies, and activities which impact the propriety of organisation behaviour.’ Do
you agree with the statement? Give suitable examples.

8. “Effective performance management is important as a competitive advantage.” Discuss.

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