Page 172 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Unit 14: Role of HR Professional in Performance Management

Violence can never be justified, says Mr Nandakumar. “While it’s understandable that loss Notes

of job can lead to emotions and insecurity, it can’t justify violence. In the Pricol case, the
workmen could have filed a case or gone to the labour commissioner with their grievances.

Loss of life does not do any good to anyone. The industrial climate and working atmosphere
gets affected,” he says.
In addition to workers’ rights, importance should be laid on workers’ responsibilities too.
“Violence has no place in any industry. You are just doing a job for an organisation. In any
civil society, people can coexist even with differences and handle differences in a proper
manner. You need not resort to violence. I would say this even if the management had
beaten up a worker,” he adds.

Any issue can be resolved through a tri-partite discussion — involving the employer, union
or workers and the Government, says Mr Ali.
Acts of violence can slur the image of the country at a time when foreign investors are
looking for a slice of action here, say industry players.
Says Mr T.R. Parasuraman, Chairman of the industry and manufacturing expert committee
of BCIC, “When India is on a growth path, incidents of this nature will dampen investor

confidence. We need to reflect this seriously and put in every effort to prevent such
happenings in future. When foreign investors are looking at us, this is not a good sign.
Industrial growth will get affected and will in turn affect employment.”
Source: http://www.thehindubusinessline.in

What is the role and responsibilities of HR professionals in Bharti Axa Life
Insurance Co.?

14.3 Summary

HR professionals play an important role in designing a performance management system
in the organisations.
Successful organizations are becoming more adaptive, resilient, quick to change direction
and customer-centered.
The objective of the HR function is to provide a favourable and supporting climate and
appropriate systems to align the human performance with business strategies of the
organization.
Performance counselling is a manager initiated strategy for improving an employee’s
performance.

Managers with good counselling skills can get that kind of performance from their
employees by using the tools of counselling.
The key differentiator between the successful and unsuccessful organisations is the
effectiveness of knowledge-worker.

14.4 Keywords

Competitive advantage: Competitive advantage is an advantage over competitors gained by
offering customers great values, ethics by means of lower price of by providing greater benefi t
sand services.

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