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Unit 14: Role of HR Professional in Performance Management
2. “Performance scorecard enables the leadership to determine how effectively HR is Notes
leveraging on human capital, as well as mobilize and galvanize the people within the
organization in terms of four perspectives-qualities, cost, delivery, and responsiveness.”
Discuss.
3. Why HR professionals shall be a change champions in future?
4. As an employee sponsor or advocate, the HR manager plays an integral role in organizational
success. How?
5. “HR professional have a tunnel vision.” Comment on the statement.
6. “HR professionals can save organizations a lot of cost in terms of failed efforts, lost
opportunities, counselling time and efforts, etc.” Discuss.
Answers: Self Assessment
1. designing 2. employee performance
3. critical success factors 4. Performance scorecard
5. pay 6. knowledge-worker
7. counselling 8. employee ownership
9. human performance 10. business indicators
11. True 12. False
13. True 14. True
15. True
14.7 Further Readings
Books Aubrey C. Daniels, Bringing out the Best in People, 2nd edition, McGraw-Hill, 1999.
BD Singh, Performance Management Systems, Excel Books, New Delhi.
Business Performance Management, Magazine, Matt Weiner.
Cynthia D Fisher, Human Resource Management, 5th Edition-Biztantra.
Dixit Varsha, Performance Management, 1st edition, Vrinda Publications Ltd.
Herman Aguinis, Performance Management, Pearson Education, 2007.
Kevin R Murphy, Understanding Performance Appraisal: Social, Jeanette Cleveland.
Routledge Taylor and Francis Group, Journal of Organizational Behavior Management,
Published Quarterly, 2009.
Tapomoy Deb, Performance Appraisal and Management, Excel Books, New Delhi.
Thomas C. Mawhinney, William K. Redmon and Carl Merle Johnson, Handbook of
Organizational Performance, Routledge. 2001.
Online link www.managementhelp.org
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