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SYLLABUS
Performance Management System
Objectives: The objective of this course is to equip students with comprehensive knowledge and practical skills to improve
their ability for performance appraisal in their organizations. It is particularly intended for future managers who will develop
suitable strategies & policies for performance management and conduct the performance appraisal of their subordinates.
S.No. Description
1. Introduction to Performance management: Characteristics, Objectives and Principles of Performance
Management, Performance Appraisal to Performance Management, Challenges to Performance Management.
2. Performance Management System: Objectives, Functions, Characteristics of effective PMS, Competency based
PMS, Electronic Performance Management.
3. Performance Planning: Characteristics, Objectives, Importance & Methodologies, Process & Barriers to
Performance Planning, Competency Mapping, Methods of Competency Mapping.
4. Performance Appraisal: Process, Approaches, Methods & Common Rating Errors
5. Performance Monitoring: Characteristics, Objectives, Importance and Process of Performance Monitoring.
Ongoing Mentoring and Protege Development.
6. Performance Counselling: Principles of Performance Counselling, Performance Counselling Skills &
Performance Counselling for higher job performance.
7. Performance Management Implementation: Bottlenecks, Strategies & Factors affecting PM implementation,
Operationalizing Change through Performance Management, Building & Leading high performance team,
Organizational Culture and Performance Management.
8. Performance Management linked Reward System: Components, its linkage and implications.
9. Ethics in Performance Management: Principles, Ethical Issues & Dilemmas, Developing Code of Ethics,
Performance Management in MNCs.
10. Role of HR Professionals in Performance Management System: Appraising HR function, Future role of HR
Professionals in Performance Management in Knowledge Millennium.