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CONTENT




                     Unit 1:    Introduction to Performance Management                                1
                                Pretty Bhalla, Lovely Professional University

                     Unit 2:    Performance Management System                                        13
                                Pretty Bhalla, Lovely Professional University

                     Unit 3:    Performance Planning                                                 30
                                Pretty Bhalla, Lovely Professional University

                     Unit 4:    Competency Mapping                                                   41
                                Pretty Bhalla, Lovely Professional University


                     Unit 5:    Performance Appraisal                                                55
                                Pretty Bhalla, Lovely Professional University


                     Unit 6:    Methods of Performance Appraisal                                     61
                                Pretty Bhalla, Lovely Professional University


                     Unit 7:    Performance Monitoring                                               75
                                Amit Kumar Sharma, Lovely Professional University

                     Unit 8:    Mentoring and Coaching                                               81
                                Amit Kumar Sharma, Lovely Professional University

                     Unit 9:    Performance Counselling                                              94
                                Amit Kumar Sharma, Lovely Professional University

                     Unit 10:   Performance Management Implementation                               109
                                Pretty Bhalla, Lovely Professional University

                     Unit 11:   Organisational Change through Performance Management                117
                                Pretty Bhalla, Lovely Professional University

                     Unit 12:   Performance Management Linked Reward System                         134
                                Pretty Bhalla, Lovely Professional University

                     Unit 13:   Ethics in Performance Management                                    152
                                Amit Kumar Sharma, Lovely Professional University


                     Unit 14:   Role of HR Professional in Performance Management                   162
                                Pretty Bhalla, Lovely Professional University
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