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Amit Kumar Sharma, Lovely Professional University Unit 8: Mentoring and Coaching

Unit 8: Mentoring and Coaching Notes

CONTENTS

Objectives
Introduction
8.1 Coaching and Mentoring in the Organization
8.2 Coaching
8.2.1 Skills and Activities of Coaching

8.2.2 Coaching to Improve Unsatisfactory Performance
8.2.3 Learning to Coach
8.3 Ongoing Mentoring and Protégé Development
8.4 Mentoring

8.4.1 Skills and Activities of Mentoring
8.4.2 Learning to Mentor
8.4.3 Setting up Mentoring Schemes
8.4.4 Informal Mentoring
8.5 International or Cross-cultural Implications

8.6 Summary
8.7 Keywords
8.8 Self Assessment
8.9 Review Questions

8.10 Further Readings
Objectives

After studying this unit, you will be able to:
Explain the concept of coaching and mentoring
Discuss the implication of coaching and mentoring in organisation
Identify the skills and activities of coaching and mentoring
Describe ongoing mentoring and protégé development

Introduction

The traditional homogeneity of organizations is increasingly being replaced by encouragement
of individuality, variety, innovation and difference. This, however, runs the risk of losing some
of the key attractions of the traditional organization- stability and security.
Coaching and mentoring seek to bridge the gap between traditional expectations of the
organization and more contemporary approaches. Several key features of coaching and mentoring,
for individuals and organizations, make them attractive. They can encourage a culture of learning
and mutual help, and combine both individual and organizational development.

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