Page 84 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Unit 7: Performance Monitoring

6. Progress in implementing the ............................ can also be monitored during the year. Notes

7. Performance monitoring helps in maintaining the employees’ performance as per the
............................ of the organisation.
State whether the following statements are true or false:
8. Training and development are not an internal part of performance monitoring.

9. Performance monitoring provides scope for modifi cation.
10. Monitoring facilitates career development of employees.

7.8 Review Questions

1. American Compensation Association (1996) states that, it is important to develop
performance management on the basis of ‘open, honest, positive, two-way communication
between supervisors and employees throughout the period’. Discuss.
2. Design a standard monitoring process for banking industry.
3. “The performance monitoring plays an important role in the success of performance
management system.” Give suggestions in support of the above statement.
4. Why should managers provide ongoing feedback to employees about their performance?
5. Why is feedback a critical component of performance monitoring?

6. “Performance monitoring plays an important role in achieving the organisations goals and
objectives.” How?
7. How will you identify the monitoring and mentoring behaviour of a manager?
8. How performance monitoring helps in building the strong relationship between the
employee and management?
9. Discuss the significance of performance monitoring in achieving the organisational goals.

10. “Performance management should not be imposed on managers as something ‘special’
that they have to do.” Discuss.

Answers: Self Assessment

1. ongoing monitoring 2. personal development plan
3. PfM 4. current performance
5. competency 6. personal development plan

7. goals and objectives 8. False
9. True 10. True

7.9 Further Readings

Books Aubrey C. Daniels, Bringing out the Best in People, 2nd edition, McGraw-Hill, 1999.

BD Singh, Performance Management Systems, Excel Books, New Delhi.
Business Performance Management, Magazine, Matt Weiner.

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