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Performance Management System
Notes 4. “Performance appraisal is plagued by rating errors.” Define the statement.
5. How newer rating method is more significant than the traditional performance rating
method?
6. Why 360-degree feedback is also known as ‘multi-rater feedback’?
7. How will you minimize the impact of common rating errors in performance appraisal?
8. Discuss the scope of 360-degree appraisal.
9. Which performance appraisal method is most suitable for HR professionals?
10. “Goals should be set by manager-subordinate pairs, and also by teams.” Discuss.
Answers: Self Assessment
1. traditional rating 2. forced distribution
3. Peers 4. spill over effect
5. potential appraisal 6. True
7. True 8. False
9. True 10. True
6.12 Further Readings
Books Aubrey C. Daniels, Bringing out the Best in People, 2nd edition, McGraw-Hill, 1999.
BD Singh, Performance Management Systems, Excel Books, New Delhi.
Business Performance Management, Magazine, Matt Weiner.
Cynthia D Fisher, Human Resource Management, 5th Edition-Biztantra.
Dixit Varsha, Performance Management, 1st edition, Vrinda Publications Ltd.
Herman Aguinis, Performance Management, Pearson Education, 2007.
Kevin R Murphy, Understanding Performance Appraisal: Social, Jeanette Cleveland.
Routledge Taylor and Francis Group, Journal of Organizational Behavior Management,
Published Quarterly, 2009.
Tapomoy Deb, Performance Appraisal and Management, Excel Books, New Delhi.
Thomas C. Mawhinney, William K. Redmon and Carl Merle Johnson, Handbook of
Organizational Performance, Routledge. 2001.
Online link www.managementhelp.org
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