Page 82 - DMGT517_PERFORMANCE_MANAGEMENT_SYSTEM

Unit 7: Performance Monitoring

or expectation setting meeting and subsequent review meetings. Managers use instruments like Notes
written reports, review discussions and on-the-spot inspections to track:

1. Timely and quality fulfillment of managee tasks and goals.
2. Help and support legitimately needed by the managee’s tasks, including those agreed
upon during planning and review meetings.
3. To improve employees job performance as well as methods and techniques of measuring.
4. Introducing continuous learning and development process.
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Did u know? How do Periodic Reviews Work Better and Help?
Periodic reviews help the performance manager:
1. Correct planning assumptions and errors mid-course before it is too late.
2. Monitor and encourage progress, and keep the work on track.

3. Strengthen dyadic relationship between the manager and her employee.

7.3 Importance of Performance Monitoring

Performance monitoring is important because:

1. Performance monitoring provides scope for modification, change and/or alteration of the
existing performance management system.
2. It helps in reviewing and correcting performance objectives as linked to mission and
objectives of the organization.

3. It identifies areas for competency improvement.
4. It continually enhances performance of employees.
5. It helps in realizing the full potential of employees and organization for excellence in
performance.

7.4 Process of Performance Monitoring

The manager observes managee performance through:
1. Periodic written reports
2. Scheduled meetings
3. On-the-spot inspections, or field or site visits in case of managees whose location is different

from that of the manager.
4. Relevant and reliable information from other available sources.
In the course of monitoring, the manager provides feedback to the managee(s) and asks for
feedback from the managee(s) during
1. Group or team meetings to discuss common issues, problems, etc.

2. One-on-one meetings to discuss specific issues and problems encountered by individual
managee(s).

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