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Retail Business Environment                                    Anand Thakur, Lovely Professional University




                   Notes                          Unit 11: Physical Distribution and
                                                         Inventory Management


                                    CONTENTS

                                    Objectives
                                    Introduction
                                    11.1 Physical Distribution
                                    11.2 Inventory Management

                                    11.3 Inventory Metrics
                                    11.4 Inventory Models
                                    11.5 Types of Inventory
                                    11.6 Inventory and Customer Service

                                    11.7 Summary
                                    11.8 Keywords
                                    11.9 Review Questions
                                    11.10 Further Readings

                                  Objectives


                                  After studying this unit, you will be able to:
                                       Explain the concept of Physical distribution
                                       Discuss Inventory metrics
                                       Describe Inventory models
                                       Explain the Types of inventory
                                       Elucidate the Inventory and customer service

                                  Introduction

                                  Inventory management plays a very vital role in the entire logistic function. The higher inventory
                                  we need to keep, higher will be the carrying cost on the average idle inventory kept in the
                                  warehouse. But, if we purchase inventory in smaller lots and avoid huge piling of inventory, the
                                  cost or ordering and transportation will be higher. This is because as we order smaller and
                                  smaller quantities in each order, we will have to place more number or order to meet the given
                                  annual demand. Thus, more number of orders means higher ordering cost. Thus, inventory
                                  management focus to manage the level of inventory and minimize the total cost of inventory,
                                  after taking in to consideration the stockout costs, the carrying cost, order cost and the cost of
                                  acquisition inventory.

                                  11.1 Physical Distribution


                                  Physical distribution does not mean only movement and storage of goods. Now a days, physical
                                  distribution or marketing logistics encompasses planning, implementing and controlling the




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