Page 5 - DMGT551_RETAIL_BUSINESS_ENVIRONMENT
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CONTENT
Unit 1: Introduction to Retail Environment 1
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Unit 2: Structural Change in Retail Environment 26
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Unit 3: International Retailing Internationalization and Globalization 50
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Unit 4: Retailing Structure 76
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Unit 5: Managing Retailing in Good Times and Bad 97
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Unit 6: Retail Planning and Environment 110
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Unit 7: The Customers and the Retail Business Knowing Your Customers 128
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Unit 8: Learning and Attitude 145
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Unit 9: Motivation and Perception 163
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Unit 10: Logistics and Distribution 186
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Unit 11: Physical Distribution and Inventory Management 202
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Unit 12: Warehouse Management 220
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Unit 13: People in Retailing Making People Matter 251
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Unit 14: A Review of Retailing Environment and Operations 273
Pavitar Parkash Singh, Lovely Professional University
