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Management Information Systems

Notes 2.3.4 Human Resources Systems

The human resource function is responsible for attracting, developing, and maintaining the
firm’s workforce. Human resources information systems support activities such as identifying
potential employees, maintaining complete records on existing employees, and creating
programs to develop employees’ talents and skills.

Strategic-level human resources system identify the employee requirements (skills, educational
level, types of positions, number of positions, and cost) for meeting the firm’s long term business
plans.

Self Assessment

Fill in the blanks:
8. The ................... function is responsible for selling the organization’s products or services.
9. The ........................ function is responsible for attracting, developing, and maintaining the
firm’s workforce.

2.4 Enterprise Systems

A large organization typically has many different kinds of information systems that support
different functions, organizational levels, and business processes. Many organizations are also
building enterprise systems, also known as Enterprise Resource Planning (ERP) systems, to
provide firm wide integration.
Figure 2.3: Enterprise Systems

Enterprise systems can integrate the key business processes of an entire firm into a single
software system that allows information to flow seamlessly throughout the organization. These
systems may include transactions with customers and vendors.
Enterprise Systems (ES) are large-scale, integrated application-software packages that use the
computational, data storage, and data transmission power of modern Information Technology
(IT) to support processes, information flows, reporting, and data analytics within and between
complex organizations. In short, ES are Packaged Enterprise Application Software (PEAS) systems,
where all three adjectives, “packaged”, “enterprise”, and “application”, in combination, restrict
the set of things that can be called ES. Although some people have equated the terms “enterprise
system” and “Enterprise Resource Planning (ERP) system”, since the term “ERP” now has a
reasonably clear meaning it is convenient to use the term “enterprise system” to refer to the
larger set of all large organization-wide packaged applications with a process orientation

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