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Unit 12: Management Control for Differentiated Strategies




                                                                                                Notes
                          Table  12.2:  Different Strategic  Implications for  Budgeting
                                         Build            Hold           Harvest
             Role of budget        More a short-term                More a control
                                   planning tool                    (document of
                                                                    restraint)
             Business unit manager’s   Relatively high              Relatively low
             Influence in preparing the
             budget.
             Revisions to the budget   Relatively easy              Relatively difficult
             during the year
             Frequency of informal   More frequent on policy        Less frequent on
             reporting and contacts   issued; less frequent on      policy issues; more
             with superiors        operating issues                 frequent on
                                                                    operating issues.
             Frequency of feedback   Less often                     More often
             from superiors on actual
             performance versus the
             budget
             “Control Limit” used on   Relatively high (i.e.        Relatively low (i.e.
             periodic evaluation against   more flexible)           less flexible)
             the budget
             Importance attached to   Relatively low                Relatively high
             meeting the budget
             Output versus behaviour   Behaviour control            Output control
             control

          1.   In contrast to harvest units, budget revisions are likely to be more frequent for build units
               because of the more frequent changes in their product/market environment.
          2.   Build unit managers may have relatively greater input and influence in the formulation of
               the budget than harvest unit managers. This is so because “build” managers operate in
               rapidly changing environments and have better knowledge of these changes than does
               the senior management. For harvest units with  stable environments, the knowledge of
               the manager is less important.

          Incentive Compensation System

          In designing an incentive compensation package for business unit managers, the following are
          some of the questions that need to be resolved:

          1.   What should be the size of incentive bonus payments relative to the general manager’s
               base salary? Should the incentive bonus payments have upper limits?
          2.   What measures of performance (e.g., profit, return on investment, sales volume, market
               share, product development) should be employed as the basis for deciding the general
               manager’s incentive bonus awards? If multiple performance  measures are employed,
               how should they be weighted?
          3.   How much reliance should be placed on subjective judgements in deciding on the bonus
               amount?
          4.   With what frequency (semi-annual, annual, biennial and so on) should incentive awards
               be made?






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